Quick-Take on the Zoom Fiasco in Texas High Schools

This morning I received a notification from Katy ISD that they were experiencing outages with their video conferencing platform, Zoom. I later learnt of the incident in McArthur High School in San Antonio, Texas, that involved an intruder that spent 40 minutes sharing racist and sexual content remotely with high school class. The intruder used … Continue reading Quick-Take on the Zoom Fiasco in Texas High Schools

Not Making A Decision Is Also A Decision

Imagine an ad that reads as follows: Help reduce productivity Use resources less effectively Increase costs Not many people would rush to buy this "solution". However, this is exactly the solution chosen by a large number of projects and companies on a daily basis, putting billions of shareholders' capital in jeopardy. Instead of establishing fundamental … Continue reading Not Making A Decision Is Also A Decision

First Change Your Processes, not Your People

Iris Bohnet is the Director of Women and Public Policy Program at the Harvard Kennedy School and cochairs its Behavioral Insights Group. She was recently interviewed by Harvard Business Review, where she made the point shown above in connection with diversity training. She contends that rather than running more workshops or try to eradicate the … Continue reading First Change Your Processes, not Your People

What Are You Doing to Improve Quality Today?

Like many others, I sometimes walk the stairs instead of riding the elevator. This morning I did, and I as I was walking the stairs I noticed a couple of used napkins lying in the staircase: I was first thinking, someone really needs to keep the staircase better maintained! Shortly after another thought starting dominating … Continue reading What Are You Doing to Improve Quality Today?

Is Your Project Controls Organization Data-Driven?

DJ Patil, U.S. Chief Data Scientist, defines a data-driven government as a “connected organization that responsibly gathers, processes, leverages, and releases data in a timely fashion to enable transparency, create efficiencies, ensure security, and foster innovation to benefit the nation.” Since data is at the core of every project controls organization, can we apply elements … Continue reading Is Your Project Controls Organization Data-Driven?

Keep It Small

The classic IT Enterprise Systems implementation includes a team of in-house personnel from the functional side as well as IT, a software vendor who provides the software product, and a “systems integrator” who is bringing the expertise to implement the chosen software. As many of you already know — this is a model I don’t particularly care … Continue reading Keep It Small

Influence Curve — or Inverted Complacency Curve?

Most colleagues in the project management profession are familiar with what is often referred to as the Cost Influence Curve. Put briefly it documents the decreasing level of control to influence project costs as the project evolves in time. The best description of this concept was written by the late Stanford professor Boyd C. Paulson, … Continue reading Influence Curve — or Inverted Complacency Curve?

Sorry, You Must Work Harder AND Smarter

The internet is a great source of advice from well-meaning individuals about how to improve your career and life (including this from me). Recent observed advise include taking longer lunch breaks to read books, setting the phone to airplane mode to avoid incoming calls and notifications, and avoiding working overtime. This might be fine and … Continue reading Sorry, You Must Work Harder AND Smarter

The Million Dollar Configurable Pair of Pants

Many IT professionals seem obsessed about the distinction between configuration and customization, and tend to view the latter as an evil to run a mile from. We need configuration, for sure — but we need a reality check and consider the entire cost of providing the configurability before we discard customization. Configurability beyond a certain point has … Continue reading The Million Dollar Configurable Pair of Pants